ERROR forum 20 & 21 Feb 2012

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Rien.nl
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ERROR forum 20 & 21 Feb 2012

Post by Rien.nl »

After an error on our forum it was way to long offline. Server problem started at 20-2-12 20:34 and came back online on 21-2-12 22:30 but only with a slow performance.
Tomorrow morning i will check the server and website functionality to see how it performs and is everything is OK.

#MESSAGES FROM OUR HOSTING PROVIDER#
Restore update - 21-2-12 12:45
The restore has unfortunately not yet been completed. We expect restore to be finished at 23.00 CET (that's already the second 10 hours delay without any explanation)
We apologize for any inconvenience.
Restore update - 21-2-12 8:52
We have mounted the customer directories read-only from the backup server, which allow all non-write dependent pages to work while we restore.
Restore update - 21-2-12 3:30
The restore process takes longer than first expected. Restore is expected to be completed between 10:00 and 13:00 CET. (that's already the first 11 hours delay without any explanation)
We apologize for any inconvenience.
Web server - 20-2-12 21:30
We experience a problem with the web server that is hosting your website. As a result you will see an error message or a time-out when you attempt to access your website.
We are restoring your data from a one day old backup. We expect everything to be up and running again before 02.00 CET.
Your MySQL-database and e-mail are not affected by this.
#END OF THE MESSAGES#

Its unbelievable that just replace a server and restore data needed more then 26 hours.
If you agree, then give your comment on: http://www.facebook.com/Onecom?sk=wall On that page you will find a topic from me and everybody can reply to it.
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